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eReader Frequently Asked Questions

eReaders are currently available for checkout–just ask at the front desk!

What is an eReader?

  • An eReader is an electronic device designed for reading digital books. Each library device is preloaded with over forty titles automatically available, including popular bestsellers, mysteries, biographies, nonfiction and YA novels! Text size can be adjusted to accommodate multiple user needs.

 

What type of eReaders are available and how long can they be checked out?

  • The library has 6 Kindle Fire eReaders available for checkout. Just like a book, circulation is 3 weeks. Renewals are allowed, if the Kindle is not on hold for someone else.

 

Who can borrow an eReader?

  • Any library cardholder in good standing, 18 years of age or older, may check out a Kindle Fire for 3 weeks. Each eReader kit includes a carrying bag and charger, along with the eReader. Borrowers must sign the eReader Policy Guidelines form prior to checkout.

 

Can I reserve an eReader?

  • Yes, you may put an eReader on hold, as you would a book! You will be notified when one is available to pick up. To reserve an eReader, click on the Place Request icon for the Kindle Fire in the library catalog.

 

Will I be charged to borrow an eReader, or if I return it late or damaged?

  • As with other library items, there is no charge to borrow but fees are charged for late, damaged, or lost eReaders. Regular fines of ten cents per day (maximum $5.00) will accrue if the item is overdue.

Replacement costs if lost or damaged:
Kindle Fire = $65.00
Power adapter = $20.00
Power cord = $10.00
Protective case = $20.00
Screen protector = $7.00
Carrying bag = $18

Any changes to the device, including attempting to access the Internet, downloading apps, removing content, or saving personal information will be considered damage and may result in charges up to the cost of replacement. Actual fees will be based on the amount of time it requires to restore the device.

  • Any lost or missing Kindles will not be usable. They will no longer be registered with Amazon and cannot be re-registered.

 

Where can I get help using eReaders?

  • Library staff at the Front Desk can assist you or you may call 515-967-3881. Each kit comes with a brief instruction sheet for basic troubleshooting.

Read the full Altoona Public Library eReader Policy Guidelines here.

The library is open limited hours. Limited curbside service will be available.

  • Monday-Thursday: 10-12; 3-7 (curbside 7-7:30)
  • Friday: Closed except for curbside pick up
  • Saturday: 10-12; 3-5 (curbside 5-5:30)
  • Sunday: Closed

Returns will be accepted inside for visitors. The walk up drop remains open Tuesdays from 12-4 and Fridays at 9am to Saturday at 9am. The drive up drop remains closed. All returns are quarantined for 72 hours before being checked in.

No-contact pick up will still be available. Place holds and pick up items at an assigned time, with stress free no-contact service! For more information on the process, visit No Contact Pick Up.

For up to date COVID-19 information, visit https://www.facebook.com/AltoonaFD/.

If you have a medical question, dial 211.