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eReader Frequently Asked Questions

eReaders are currently available for checkout–just ask at the front desk!

What is an eReader?

  • An eReader is an electronic device designed for reading digital books. Each library device is preloaded with over forty titles automatically available, including popular bestsellers, mysteries, biographies, nonfiction and YA novels! Text size can be adjusted to accommodate multiple user needs.

 

What type of eReaders are available and how long can they be checked out?

  • The library has 6 Kindle Fire eReaders available for checkout. Just like a book, circulation is 3 weeks. Renewals are allowed, if the Kindle is not on hold for someone else.

 

Who can borrow an eReader?

  • Any library cardholder in good standing, 18 years of age or older, may check out a Kindle Fire for 3 weeks. Each eReader kit includes a carrying bag and charger, along with the eReader. Borrowers must sign the eReader Policy Guidelines form prior to checkout.

 

Can I reserve an eReader?

  • Yes, you may put an eReader on hold, as you would a book! You will be notified when one is available to pick up. To reserve an eReader, click on the Place Request icon for the Kindle Fire in the library catalog.

 

Will I be charged to borrow an eReader, or if I return it late or damaged?

  • As with other library items, there is no charge to borrow but fees are charged for late, damaged, or lost eReaders. Regular fines of ten cents per day (maximum $5.00) will accrue if the item is overdue.

Replacement costs if lost or damaged:
Kindle Fire = $65.00
Power adapter = $20.00
Power cord = $10.00
Protective case = $20.00
Screen protector = $7.00
Carrying bag = $18

Any changes to the device, including attempting to access the Internet, downloading apps, removing content, or saving personal information will be considered damage and may result in charges up to the cost of replacement. Actual fees will be based on the amount of time it requires to restore the device.

  • Any lost or missing Kindles will not be usable. They will no longer be registered with Amazon and cannot be re-registered.

 

Where can I get help using eReaders?

  • Library staff at the Front Desk can assist you or you may call 515-967-3881. Each kit comes with a brief instruction sheet for basic troubleshooting.

Read the full Altoona Public Library eReader Policy Guidelines here.

Effective Friday, November 13, the Library is returning to CURBSIDE SERVICE ONLY.

Curbside: If you chose "curbside" as your pickup branch AND have received a notice that your item is ready, you can make your own curbside reservation at https://altoona.libcal.com/calendar/curbside. For more information on the process, visit No Contact Pick Up.

Curbside Hours:
Monday-Thursday 9-12; 2-8
Friday 9-12
Saturday 9-12; 2-5:30
Sunday 2:30-4:30

Location Change: Effective Monday, December 7th, the Curbside Cubby will be the home of curbside pick ups. Look for it across from the drive up drop location.

Returns: The walk-up drops near the south doors will be available 24/7. Items will still be held 72 hours before being checked in.

Payments: Payments on your account can be made by mailing a check to the library, or dropping exact cash or a check in the drop box.

For up to date COVID-19 information, visit https://www.facebook.com/AltoonaFD/.

If you have a medical question, dial 211.